Transform How Your City Communicates About Snow Removal
Deliver contextual notifications about snow removal and parking through citizens' preferred channels.
Trusted by leading cities:
Compatible with StreetComplete
The Missing Link Between Snow Operations and Citizen Satisfaction
Traditional communication methods leave citizens frustrated and city staff overwhelmed. Snow-Sidekick bridges this gap with targeted, relevant information.
Before Snow-Sidekick
- Broad, generic social media posts that most citizens miss
- High volume of citizen complaints and inquiries
- Increased towing incidents and parking violations
- Frustrated citizens and overwhelmed city staff
With Snow-Sidekick
- Targeted notifications that reach citizens when and where it matters
- Reduced call volume and inquiries by up to 40%
- Fewer towing incidents and parking violations
- Improved citizen satisfaction and operational efficiency
Multi-Channel Communication That Works
Snow-Sidekick delivers critical information through citizens' preferred channels, ensuring everyone stays informed.
- Real-time snow removal tracking
- Save important locations
- Push notifications for critical updates
- Location-based text alerts
- Detailed email updates
- Customizable notification preferences
- Responsive web interface
- AI-powered phone service
- Address-based information lookup
Proven Results in Leading Cities
See how cities across Canada have transformed their snow removal communication.
INFO-Neige Montréal
Developed through a city initiative to address snow removal communication challenges. In operation for 8+ years.
5M Server Requests Per Storm
Providing true impact and usage.
+300,000 Downloads
One of the most downloaded municipal apps.
97% Citizen Satisfaction
High approval ratings from app users into app performance.
"I've been impressed by the app's concept and design. Sidekick Interactive's prototype presentation and product were far ahead of the other candidates' proposals."
Benefits for Every Department
Snow-Sidekick provides tailored solutions for different stakeholders in your city.
For Elected Officials & Leadership
Demonstrate responsive leadership and improve citizen satisfaction with Snow-Sidekick.
Improved Citizen Satisfaction
Demonstrate your commitment to responsive, modern city services.
Reduced Complaints
Fewer frustrated citizens contacting your office about snow removal issues.
Transparent Operations
Show citizens exactly how city services are being delivered.
Cost-Effective Solution
Demonstrate fiscal responsibility with high ROI on communication.
StreetComplete Integration
Snow-Sidekick supports easy integration with StreetComplete by Rastrac for snowplow operations, collections, and street sweepers.
What is StreetComplete?
Rastrac's StreetComplete is a vehicle tracking solution that optimizes routes to enable municipalities—and other organizations—to monitor a given service area over a period of time as maps "age out".
This intuitive telematics system uses color-coded street maps to show fleet managers which streets have been visited by a GPS-tagged vehicle recently and which ones haven't.
For example, you could set the software to display green for streets that have been serviced in the last 15 minutes, yellow for ones that were completed between 16 and 40 minutes ago, red for streets that haven't been patrolled between 41 and 60 minutes ago, and beyond.
Benefits of Snow-Sidekick + StreetComplete Integration
Real-time Tracking
Monitor snowplow operations in real-time with color-coded street maps
Optimized Routes
Save resources by optimizing snow removal routes and operations
Citizen Communication
Seamlessly communicate snow removal progress to citizens
Frequently Asked Questions
Common questions about Snow-Sidekick implementation and usage.
How long does implementation take?
Most cities are up and running within 2-3 months. We recommend starting the process at least 4 months before winter season for optimal results.
How does Snow-Sidekick integrate with our existing operations?
Snow-Sidekick is designed to work with your existing snow removal operations planning and tracking software. We offer API integration with most common operational systems, or can work with simple data exports if needed.
What resources are required from our IT department?
Minimal IT resources are required. We handle the infrastructure, hosting, and maintenance. Your IT team will only need to assist with initial data integration and access permissions.
How do citizens access the information?
Citizens can access information through multiple channels: a white-labeled mobile app, text messages, email notifications, a responsive website, or an AI-powered phone service.
Is the platform available in multiple languages?
Yes, Snow-Sidekick supports multiple languages. The standard configuration includes English and French, with additional languages available upon request.
How is pricing structured?
Pricing is based on population size and selected features. We offer flexible packages to meet the needs and budgets of cities of all sizes. Contact us for a custom quote.
Don't see your question? Contact our team for more information.
Ready to Transform Your Snow Removal Communication?
Join Montreal, Terrebonne, and Laval in providing citizens with the information they need, when and where they need it.